Protecting the individual's privacy on the Internet is crucial to the future of Internet-based business and the move toward a true Internet economy. We have created this Privacy Statement to demonstrate our firm commitment to the individual's right to data protection and privacy. This Privacy Statement outlines how we handle information that can be used to directly or indirectly identify an individual ("Personal Data").
A. GENERAL INFORMATION
When does this Privacy Statement apply? This Privacy Statement applies to Personal Data that you provide to ANSELM or which is derived from the Personal Data as outlined below.
What does ANSELM do with my Personal Data? ANSELM will process the Personal Data provided hereunder only as set out in this Privacy Statement. Further information can be found in Sections B. and C. below. Where the processing of your Personal Data is based on a statutory permission, you can find information on which Personal Data ANSELM is processing or using for which purposes in Section B below. Where consent for the processing of your Personal Data is required you can find further information in Section C. below.
Duration of processing of Personal Data. Where ANSELM is processing and using your Personal Data as permitted by law (see B. below) or under your consent (see C. below), ANSELM will store your Personal Data (i) only for as long as is required to fulfil the purposes set out below or (ii) until you object to ANSELM's use of your Personal Data (where ANSELM has a legitimate interest in using your Personal Data), or (iii) until you withdraw your consent (where you consented to ANSELM using your Personal Data). However, where ANSELM is required by mandatory law to retain your Personal Data longer or where your Personal Data is required for ANSELM to assert or defend against legal claims, ANSELM will retain your Personal Data until the end of the relevant retention period or until the claims in question have been settled.
Why am I required to provide Personal Data? As a general principle, your granting of any consent and your provision of any Personal Data hereunder is entirely voluntary; there are generally no detrimental effects on you if choose not to consent or to provide Personal Data. However, there are circumstances in which ANSELM cannot take action without certain Personal Data, for example because this Personal Data is required to process your orders or provide you with access to a web offering or newsletter. In these cases, it will unfortunately not be possible for ANSELM to provide you with what you request without the relevant Personal Data.
Data subjects' rights. You can request from ANSELM at any time information about which Personal Data ANSELM processes about you and the correction or deletion of such Personal Data. Please note, however, that ANSELM can delete your Personal Data only if there is no statutory obligation or prevailing right of ANSELM to retain it. Kindly note that if you request that ANSELM delete your Personal Data, you will not be able to continue to use any ANSELM service that requires ANSELM's use of your Personal Data.
If ANSELM uses your Personal Data based on your consent or to perform a contract with you, you may further request from ANSELM a copy of the Personal Data that you have provided to ANSELM. In this case, please contact the email address below and specify the information or processing activities to which your request relates, the format in which you would like this information, and whether the Personal Data is to be sent to you or another recipient. ANSELM will carefully consider your request and discuss with you how it can best fulfill it.
Please direct any such request to privacy@ANSELM.com.
Right to lodge a complaint. If you believe that ANSELM is not processing your Personal Data in accordance with the requirements set out herein or applicable EEA data protection laws, you can at any time lodge a complaint with the data protection authority of the EEA country in which you live or with the data protection authority of the country or state in which ANSELM has its registered seat.
Use of this website by children. This website is not intended for anyone under the age of 16 years. If you are younger than 16, you may not register with or use this website.
Links to other websites. This website may contain links to foreign (meaning non-ANSELM Group companies) websites. ANSELM is not responsible for the privacy practices or the content of websites outside the ANSELM Group of companies. Therefore, we recommend that you carefully read the privacy statements of such foreign sites.
B. WHERE ANSELM USES MY PERSONAL DATA BASED ON THE LAW
In the following cases, ANSELM is permitted to process your Personal Data under the applicable data protection law.
Providing the requested goods or services. If you order goods or services from ANSELM, ANSELM will use the Personal Data that you enter into the order or registration form (usually (a subset of) your name, (email) address, telephone number, company name and address, your job title and role and, if payment is to be made to ANSELM, credit card number or bank details) only to process your order or to provide the requested goods or service. This may include taking the necessary steps prior to entering into the contract, responding to your related inquiries, and providing you with shipping and billing information and to process or provide customer feedback and support. This may also include conversation data that you may trigger via the chat functionalities on ANSELM.com or other local ANSELM web presences, contact forms, emails, or telephone. In this Privacy Statement, "goods and services" includes (access to) ANSELM's web services, offerings, contests, sweepstakes, other content, non-marketing related newsletters, whitepapers, tutorials, trainings and events. If you participate in tutorials or trainings provided by ANSELM, ANSELM may also track your learning progress in order to make this information available to you. Furthermore, we communicate on a regular basis by email with users who subscribe to our services, and we may also communicate by phone to resolve customer complaints or investigate suspicious transactions. We may use your email address to confirm your opening of an account, to send you notice of payments, to send you information about changes to our products and services, and to send notices and other disclosures as required by law. Generally, users cannot opt out of these communications, which are not marketing-related but merely required for the relevant business relationship. With regard to marketing-related types of communication (i.e. emails and phone calls), ANSELM will (i) where legally required only provide you with such information after you have opted in and (ii) provide you the opportunity to opt out if you do not want to receive further marketing-related types of communication from us.
Ensuring compliance. ANSELM and its products, technologies, and services are subject to the export laws of various countries including, without limitation, those of the European Union and its member states, and of the United States of America. You acknowledge that, pursuant to the applicable export laws, trade sanctions, and embargoes issued by these countries, ANSELM is required to take measures to prevent entities, organizations, and parties listed on government-issued sanctioned-party lists from accessing certain products, technologies, and services through ANSELM's websites or other delivery channels controlled by ANSELM. This may include (i) automated checks of any user registration data as set out herein and other information a user provides about his or her identity against applicable sanctioned-party lists; (ii) regular repetition of such checks whenever a sanctioned-party list is updated or when a user updates his or her information; (iii) blocking of access to ANSELM's services and systems in case of a potential match; and (iv) contacting a user to confirm his or her identity in case of a potential match.
Furthermore, you acknowledge that any information required to track your choices regarding the processing or use of your Personal Data or receipt of marketing materials (that is to say, depending on the country in which the relevant ANSELM Group company operates, whether you have expressly consented to or opted out of receiving marketing materials) may be stored and exchanged between members of the ANSELM Group as required to ensure compliance.
ANSELM's legitimate interest. Each of the use cases below constitutes a legitimate interest of ANSELM to process or use your Personal Data. If you do not agree with this approach, you may object against ANSELM's processing or use of your Personal Data as set out below.
Questionnaires and surveys. ANSELM may invite you to participate in questionnaires and surveys. These questionnaires and surveys will be generally designed in a way that they can be answered without any Personal Data. If you nonetheless enter Personal Data in a questionnaire or survey, ANSELM may use such Personal Data to improve its products and services.
Creation of anonymized data sets. ANSELM may anonymize Personal Data provided under this Privacy Statement to create anonymized data sets, which will then be used to improve its and its affiliates' products and services.
Recording of calls and chats for quality improvement purposes. In case of telephone calls or chat sessions, ANSELM may record such calls (after informing you accordingly during that call and before the recording starts) or chat sessions in order to improve the quality of ANSELM's services. In order to keep you up-to-date/request feedback. Within an existing business relationship between you and ANSELM, ANSELM may inform you, where permitted in accordance with local laws, about its products or services (including webinars, seminars or events) which are similar or relate to such products and services you have already purchased or used from ANSELM. Furthermore, where you have attended a webinar, seminar or event of ANSELM or purchased products or services from ANSELM, ANSELM may contact you for feedback regarding the improvement of the relevant webinar, seminar, event, product or service.
Right to object. You may object to ANSELM using Personal Data for the above purposes at any time by contacting privacy@ANSELM.com. If you do so, ANSELM will cease using your Personal Data for the above purposes (that is to say, under a legitimate interest set out above) and remove it from its systems unless ANSELM is permitted to use such Personal Data for another purpose set out in this Privacy Statement or ANSELM determines and demonstrates a compelling legitimate interest to continue processing your Personal Data.
C. WHERE ANSELM USES MY PERSONAL DATA BASED ON MY CONSENT
In the following cases ANSELM will only use your Personal Data as further detailed below after you have granted your prior consent into the relevant processing operations.
News about ANSELM's Products and Services. Subject to a respective provision and your consent, ANSELM may use your name, email and postal address, telephone number, job title and basic information about your employer (name, address, and industry) as well as an interaction profile based on prior interactions with ANSELM (prior purchases, participation in webinars, seminars, or events or the use of (web) services – further details on this topic can be found in the TrustArc Consent Manager displayed on the relevant ANSELM website) in order to keep you up to date on the latest product announcements, software updates, software upgrades, special offers, and other information about ANSELM's software and services (including marketing-related newsletters) as well as events of ANSELM and in order to display relevant content on ANSELM's websites.
Special categories of Personal Data. In connection with the registration for and provision of access to an event or seminar, ANSELM may ask for information about your health for the purpose of identifying and being considerate of individuals who have disabilities or special dietary requirements throughout the event. Any such use of information is based on the consent you grant hereunder.
Kindly note that if you do not provide any such information about disabilities or special dietary requirements, ANSELM will not be able to take any respective precautions.
Event profiling. If you register for an event, seminar, or webinar of ANSELM, ANSELM may share basic participant information (your name, company, and email address) with other participants of the same event, seminar, or webinar for the purpose of communication and the exchange of ideas.
Revocation of a consent granted hereunder. You may at any time withdraw a consent granted hereunder. In case of withdrawal, ANSELM will not process Personal Data subject to this consent any longer unless legally required to do so. In case ANSELM is required to retain your Personal Data for legal reasons your Personal Data will be restricted from further processing and only retained for the term required by law. However, any withdrawal has no effect on past processing of personal data by ANSELM up to the point in time of your withdrawal. Furthermore, if your use of an ANSELM offering requires your prior consent, ANSELM will not be (any longer) able to provide the relevant service (or services, if you revoke the consent for ANSELM to use your profile under the ANSELM Cloud Platform Identity Authentication Service for multiple ANSELM offerings), offer or event to you after your revocation. Please direct any such request for withdrawal to privacy@ANSELM.com.